FREQUENTLY ASKED QUESTIONS
Your questions.
Answered.
Useful information for participants, families, carers and professionals.
When are sessions held?+
Monday, Tuesday, Thursday and Friday, 9:30am–2:30pm. Closed Wednesday. Contact us to discuss attendance days and frequency; we are flexible around individual needs.
Who can attend Areterra?+
We support adults aged 18 and over with learning disabilities, autism and associated conditions, including mental health support needs. Sessions are tailored to the individual.
Are staff trained and DBS checked?+
Yes. All Areterra staff are DBS checked and qualified support workers.
What does a typical day involve?+
Animal care and feeding, gardening, social time, practical activities and animal interaction. Explore our activities →
Do you provide transport?+
Areterra runs its own minibus for collections and drop-offs. Speak to us about your location and pick-up route. Families and carers may also drop off and collect; free parking is available.
How much does it cost?+
Costs depend on the type and frequency of sessions. Places can be self-funded, paid for through direct payments or funded through a local authority care plan. Eligibility & funding →
Can I arrange a visit?+
Yes. Meet the team and animals before deciding whether Areterra is right for you. Contact us to arrange a visit →
Are animals handled safely?+
All sessions are supervised. Interactions are appropriate to each animal’s temperament and training, with animal welfare and participant safety in mind.
What area do you cover?+
We are based in Worcestershire and support people across the county and surrounding areas. Ask us if you are unsure about your location.
How do I make a referral?+
Contact us by phone, email or our contact form. We will discuss the person’s needs and arrange a visit. See the referral process →